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Welcome to the Response Team

If you are already a Minerva Concepts client then you should phone the Duty Officer on the number in your client pack.
If you cannot phone then email and please quote your client ID number in the subject title of the e-mail.
Follow the proceedure outlined in your client pack and we will contact you immediately.


If you are new to Minerva Concepts then firstly, try not to panic.
Contact us at:
We are here to help.

DUTY OFFICER 24/7 Support

Duty Officer Scheme
We also offer the Duty Officer Scheme. Through our partnership App we provide 24/7 medical advice and security support. In the event of serious emergency we can arrange med-evac & repatriation services lace wigs.

In the event of a crisis or emergency you can contact the Duty Officer 24/7 and they will provide and render assistance or engage the Response Team if required.
6 month and 12 month subscriptions available.Contact us for latest prices.

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